General HVAC Questions

Q: What areas does Johnson Air Services serve?

A: We proudly serve Newnan, GA, and the surrounding communities. Please contact us to confirm service availability in your specific location.


Q: Are your technicians licensed and insured?

A: Absolutely! All of our technicians are fully licensed, insured, and highly trained to provide the best possible service.


Q: What are your hours of operation?

A: Our standard business hours are [Insert Business Hours Here, e.g., Monday - Friday, 8:00 AM - 5:00 PM]. We also offer emergency services for urgent situations. Please call us for details.


Q: Do you offer financing options?

A: Yes, we understand that HVAC services can be a significant investment. We offer various financing options to help make your comfort affordable. Please contact us to learn more about our financing plans.

AC Repair & Heating Repair Questions

Q: My AC isn't cooling properly. What should I do?

A: First, check your thermostat to ensure it's set to "cool" and the temperature is lower than the current room temperature. Also, check your air filter to see if it's dirty and needs replacement. If these steps don't resolve the issue, it's time to call Johnson Air Services for a professional diagnosis and repair.


Q: My furnace isn't heating. What could be the problem?

A: Similar to AC issues, first check your thermostat settings. Ensure the furnace switch is in the "on" position. You might also check your circuit breaker. If these don't work, there could be a more complex issue requiring professional attention. Contact us, and we'll send a technician to diagnose and repair your heating system.


Q: How quickly can you respond to a repair call?

A: We prioritize repair calls, especially during extreme weather. We strive to provide prompt service. Emergency repair services are available for urgent situations. Please call us, and we'll give you an estimated arrival time.


Q: How much does an AC or heating repair cost?

A: Repair costs vary depending on the nature of the problem, the parts needed, and the complexity of the repair. Our technicians will provide a detailed diagnosis and a transparent estimate before any work begins.


Q: Do you repair all makes and models of AC and heating systems?

A: Yes, our technicians are trained and experienced in repairing a wide range of AC and heating system makes and models.

AC Installation & Heating Installation Questions

Q: How do I know if I need a new AC or heating system?

A: Several factors can indicate it's time for a new system, including: * Your current system is over 10-15 years old. * Frequent breakdowns and costly repairs. * Rising energy bills. * Uneven heating or cooling throughout your home. * Excessive noise from your system. * Your system uses R-22 refrigerant (being phased out). We can provide a professional assessment to help you determine the best course of action.


Q: What size AC or heating system do I need for my home?

A: Proper sizing is crucial for optimal performance and energy efficiency. Our experts will perform a thorough load calculation based on your home's square footage, insulation, window types, and other factors to recommend the perfectly sized system for your needs.


Q: What brands of AC and heating systems do you install?

A: We partner with leading manufacturers to offer high-quality, reliable AC and heating systems. We can discuss various options to find the best fit for your budget and efficiency preferences.


Q: How long does a new AC or heating installation take?

A: Installation times can vary depending on the complexity of the job and whether ductwork modifications are needed. We strive to complete installations efficiently and with minimal disruption to your home. We'll provide you with a clear timeline during your consultation.


Q: Do new installations come with a warranty?

A: Yes, new AC and heating systems typically come with manufacturer warranties. We also stand behind our installation work with our own labor warranty. We'll explain all warranty details during your consultation.

AC & Heating Replacements Questions

Q: What's the difference between a repair and a replacement?

A: A repair addresses a specific issue within your existing system. A replacement involves removing your old system entirely and installing a brand new one. Replacements are often recommended when repairs become too frequent or costly, or when your system is nearing the end of its lifespan.


Q: Will a new AC and heating system save me money on energy bills?

A: In most cases, yes! Modern AC and heating systems are significantly more energy-efficient than older models. Upgrading to a new, high-efficiency system can lead to substantial savings on your monthly utility bills.


Q: Can you help me choose the right replacement system for my home?

A: Absolutely! Our comfort advisors will assess your home's needs, discuss your budget, and explain the benefits of different system types and efficiency ratings to help you make an informed decision about your replacement.

AC & Heating Maintenance Questions

Q: Why is regular AC and heating maintenance important?

A: Regular maintenance is crucial for several reasons: * Extends System Lifespan: Prevents premature wear and tear. * Improves Efficiency: Ensures your system operates at peak performance, saving you money on energy bills. * Prevents Costly Breakdowns: Catches small issues before they become major problems. * Maintains Warranty: Many manufacturer warranties require annual professional maintenance. * Better Air Quality: Regular cleaning helps remove dust and allergens.


Q: How often should I have my AC and heating system serviced?

A: We recommend professional maintenance at least once a year for each system. Ideally, your AC should be serviced in the spring before the cooling season, and your heating system in the fall before the heating season.


Q: What does your AC and heating maintenance service include?

A: Our comprehensive maintenance service includes a thorough inspection, cleaning of key components, lubrication of moving parts, checking refrigerant levels, testing electrical connections, and much more. We'll identify any potential issues and provide recommendations for optimal system performance.


Q: Do you offer maintenance plans?

A: Yes! We offer comprehensive maintenance plans designed to make staying on top of your HVAC care easy and affordable. Our plans often include priority service, discounts on repairs, and scheduled tune-ups. Contact us to learn more about our maintenance agreement options.

Have more questions? Don't hesitate to contact Johnson Air Services today! We're here to keep your Newnan, GA home comfortable year-round.